Auto Repair In Fairbanks

Working Hours :
Mon - Fri: 7:30 AM - 6:00 PM
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5

08-17-17 Five Star Rating. We had a misunderstanding about warranty coverage but we were able to resolve our issue and come to a mutual agreement. I'm very pleased with University Chevron's work. Mike and Troy were exceptional. Thank you!

5

I took in two vehicles to get serviced/winterized (yesterday and today). Even though one quote was off a bit, you guys still did a great job on my vehicles (husband inspected). One happy customer and will definitely recommend yall to any newbies.

5

One Star Rating. I took my 2007 Toyota Tacoma to University Chevron because they were highly recommended by a few friends. 08-10-17 Troy, the owner's son refused to honor the 36 month - 36,000 mile warranty on over $1,100 worth of front end work because I bought my two CV Drive Axle assembly brand new with lifetime warranty from Napa Auto on Gaffney Road. I have my original Chevron receipt dated 06-07-2016 showing full warranty but no mention of voided warranty for buying my parts new from NAPA. Being a woman, I would never pay over $1,100 for repairs without a warranty. If I were told by University Chevron my entire warranty would be voided I would have immediately returned my new parts to Napa. Napa Auto stands 100% behind their lifetime warranty, what a shame University Chevron doesn't.

2.5

I was disappointed with the service I received during my last visit. I spoke with Eddie about the issues with my hub assembly when dropping off the pick-up, and at the end of our conversation I left with the impression that I would be paying sixty dollars or so for the service. However, when I returned I discovered that the total bill was two hundred and sixty bucks, and that just the parts by themselves had cost sixty dollars. I don't know if I misheard him or if he used vague wording (and the truth of the matter is that I would've paid what I had to in order to get the work done, because it needed to be done), but I wasn't happy to be surprised with the grand total in the final stages of the transaction. Additionally, I was charged a fifty dollar inspection fee, apparently as a result of my request to ascertain whether the issue with the hub assembly had damaged the bearing, brakes, etc.... but that fee was never mentioned to me, it was simply tacked on to the bill. Another surprise. To sum it up, I feel as though I was tricked into paying for services I hadn't been aware I would be paying for.

5

Excellent service.

4.5

i love you guys, thanks for your help

5

They were friendly and helpful and worked around my school and work schedule so I could get my car back in time.

5

Great and timely service, as usual.

5

You guys are great.

5

I received good service at Mike's Chevron. The work was completed quickly and for the price I was quoted. A good experience.

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