I brought my vehicle in due to issues with the power steering. Paid 2500 which included a new power steering hose. Upon my vehicles return I continued to experience problems. Brought the vehicle back and the workers informed me the other hose now needed to be repaired. It would have saved me a lot of time and money if they would have done an efficient check the first time through as I eventually ended up paying 3000 total, more than a 4th of my vehicles value. I will not return to the University Chevron.
In a lot of cases, unfortunately some problems (leaks) mask others. We make every attempt to find and recommend all services needed for each vehicle. Our 36 month or 36,000 mile warranty and free re-inspections are used to help if something is missed. I am unhappy that we did not perform to your satisfaction. Please call me direct and let me know what I can do to make this better. Troy Thomas
- University Chevron