Auto Repair In Fairbanks

Working Hours :
Mon - Fri: 7:30 AM - 6:00 PM
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1

They were dishonest about their rates and actual time worked. Incredibly overpriced for not completely clearing up the issue. Wayyy overcharged for a simple job. I do not recommend this place at all.

We work very hard to be fair and honest with all our customers. Our policy is to report all services needed and prices to the customer before performing any repairs. Obviously we failed somewhere on this service. I would like very much to discuss it with you. Please contact me direct. Troy Thomas

- University Chevron
1.5

I brought my vehicle in due to issues with the power steering. Paid 2500 which included a new power steering hose. Upon my vehicles return I continued to experience problems. Brought the vehicle back and the workers informed me the other hose now needed to be repaired. It would have saved me a lot of time and money if they would have done an efficient check the first time through as I eventually ended up paying 3000 total, more than a 4th of my vehicles value. I will not return to the University Chevron.

In a lot of cases, unfortunately some problems (leaks) mask others. We make every attempt to find and recommend all services needed for each vehicle. Our 36 month or 36,000 mile warranty and free re-inspections are used to help if something is missed. I am unhappy that we did not perform to your satisfaction. Please call me direct and let me know what I can do to make this better. Troy Thomas

- University Chevron
3

Overall good service & work, but estimates of the time needed to do the work are always considerably shorter than actual, disrupting our schedule for the rest of the day. Better to tell us it will take more time, then pleasantly surprise us by having it done early.

5

Good work done on time Great place

5

Wonderful customer service!! The best!! I've been going here for years! I love seeing all these happy, helpful people!!

5

Chevron is great, friendly and always willing to help..

5

As always, well done!!

5

I am getting used to new staff, and I like how the seasoned staff provide such great customer service, ensuing trust. I am used to great service and courteous customer service and am glad that my belt can be covered under the warranty.

3

A little expensive for an oil change and tire rotation but then what isn’t in Alaska? Several dummy dash lights were on when I picked truck up but they cleared as I got back out on the road. My one complaint is that the air pressure light is on and staying on. This was not an issue when I brought the truck in. Not a big deal and I’m sure they’d put a little air into them if I brought it back in. I will be using them again.

5

I love the superb quality service and the confidence I have in my vehicles after they have been to University Chevron!!

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