Auto Repair In Fairbanks

There isn't a business that couldn't learn something about customer service from University Chevron in Fairbanks. All I can say is - Wow! They got me in in an emergency; their staff are all friendly and helpful; their place is spotless - especially the bathroom; they provide WiFi and Keurig coffee while you wait; their prices are fair and honest; and their work is top-notch. What a joy to find a company that relishes providing the best possible service!

Had my tires changed over during a very busy time. Two of my tires lost their bead so I had it towed back. I was satisfied with their service after initially being bummed out by 2 flat tires. Thanks for being a great community business!

Had my tires changed over during a very busy time. Two of my tires lost their bead so I had it towed back. I was satisfied with their service after initially being bummed out by 2 flat tires. Thanks for being a great community business!

On one of the busiest tire change-over days of the year I found a large bolt in my tire after picking up my kids from school. I had all four kids in the truck and the first several inches of snow were forecast to fall that night. After being turned away by three other places in town, University Chevron, with all of their work bays full and mechanics changing tires in make-shift work areas in the parking lot they were able to squeeze me in and fix my tire in about 15 minutes. I am very appreciative of their service and dedication to their customers I will definitely be looking them up first next time I need service on my vehicles.

Great service! Awesome staff, friendly, fast, and professional! Talked to them about the best tires for my car.

Towed my 84 Toyota 4-Runner to Mike's University Chevron - Starter problems. They got to fixing it that day. The technician called me that evening, let me know that it was a fairly simple fix, and the Runner was good to go. Immediate, Professional and Super Friendly Service at Mike's. Thanks guys. Oh, the 4-Runner is still starting right up.

I heard the University Chevron's Excellent Reputation for years. But always try to go to auto shop with friends I know first. Until my 2004 Honda Element had a strange problem - driver hours or go up hill. The car slowdown significantly. End up I went to 3 different shops and even got breaker pad and transmission replaced. These costed me thousands dollars. But the car is still have same problem. So I went to University Chevron. The mechanics over there only took 30 minutes got the correct diagnosis - Master Breaker Cylinder is bad. They order the parts and second day I had my lovely Element works normal again. I thought this will cost me a lot. Supposedly, it costs much less than I expected. Since then, I had all my 3 cars serviced at University Chevron. I have been with Chevron for near 3 years now. I am very happy with their service. Another thing made me surprised is the Owner Mike or Troy frequently gave customer a ride. Because they want to hear how customer response to their services. Most customers did not know they are the owners, so they talked straightly. Any owner care about customers so much will definitely do excellent job all the time. I have no question for that. The third things I want to point out is most customer can find coupon, award on web or their shop. Help customer cut cost is fun for them. Last, the management is very modern. Once your car being serviced there. They will keep track your car and let you know when is next service. They will send email to notice you. But to go or not is up to you. No pressure at all. Believe what I said or not, gave them a try. You will notice the difference soon.

I recently had University Chevron perform an oil change and diagnose front suspension issues on my car. I was very pleased that they were able to diagnose and replace my front struts on the same day they performed my oil change. I was impressed with the prompt and professional service I received, and my car handles like new again! Thank you Troy and crew.

Had a great experience at University Chevron! We didn't think the heaters were working on our engine block, so I had it brought in to replace them. They took the time and effort to check and see that they were working properly, when they could have just replaced them even though they weren't broken. Honest work, friendly people

I have been a steady customer for quite a few years, and often recommend University Chevron to others. The are friendly, polite, prompt, and genuinely interested in keeping my loyalty. They've never screwed up a repair on one of my vehicles, something I can't say about the shop I used before them. My advice is to take care of repairs and service with them before the first cold snaps of winter hit as they get very busy when the temp drops like a rock. I highly recommend you consider them when buying new tires. Their prices are competitive with the local tire shops and their service is way better. I was pleased to discover their free WiFi when I was getting my tires rotated last week.