Auto Repair In Fairbanks

Ladies, If you need work done on your vehicle, take it here. After going to 4-6 different shops, spending abscene amounts of money, losing work time as well as spending money on a rental, I found out about University Chevron. These guys will take the time to explain any problem your vehicle may have, they will NOT talk down to you, it doesn't matter if you know machanics or not. If you don't have a lot of money, they will let you know what needs done first, than what can wait, as well as a good price for everything. These other shops I referred to ended up leaving my truck NOT running at all. By the time University got done with my truck, it has been running better than if brand new. The best thing I really appreciate is not being treated like I'm dumb because I'm a woman. Nor being ripped off on costs associated with repairs. Having turned a wrench or two in my time, it is nice to know a shop that stills believes in being honest, fair priced, and will treat people with common courtesy. These guys would rather help people than to leave them stranded in -40 below weather, like what had been done to me. Thank you for reading this and I will not go to anyone else. Kathy O'Rourke

I got my 2010 Hyundai Accent GS serviced here for snow tires and winterization. I PCS'ed up from Florida to Fort Wainwright so I really was new to all of this artic driving. I came here based on the positive reviews I saw online. For winterization and 4 new studded tires, I paid $850. The guys in the shop were friendly and helpful and not pushy. After getting my tires changed out and arriving home, the TMPS light came on. I took the car back, and they discovered a faulty sensor which they replaced for free since they were the last one's working on it. Unfortunately, their nitrogen machine went down, and I had to bring the car back a couple days later to get that done in the new tires. All in all, I felt like I was getting an honest experience and that I wasn't being duped by mechanics that knew more than me which I feel is usually the case on the military base Firestone shops. Good experience. Will bring my car back here in the future.

There isn't a business that couldn't learn something about customer service from University Chevron in Fairbanks. All I can say is - Wow! They got me in in an emergency; their staff are all friendly and helpful; their place is spotless - especially the bathroom; they provide WiFi and Keurig coffee while you wait; their prices are fair and honest; and their work is top-notch. What a joy to find a company that relishes providing the best possible service!

Had my tires changed over during a very busy time. Two of my tires lost their bead so I had it towed back. I was satisfied with their service after initially being bummed out by 2 flat tires. Thanks for being a great community business!

Had my tires changed over during a very busy time. Two of my tires lost their bead so I had it towed back. I was satisfied with their service after initially being bummed out by 2 flat tires. Thanks for being a great community business!

On one of the busiest tire change-over days of the year I found a large bolt in my tire after picking up my kids from school. I had all four kids in the truck and the first several inches of snow were forecast to fall that night. After being turned away by three other places in town, University Chevron, with all of their work bays full and mechanics changing tires in make-shift work areas in the parking lot they were able to squeeze me in and fix my tire in about 15 minutes. I am very appreciative of their service and dedication to their customers I will definitely be looking them up first next time I need service on my vehicles.

Great service! Awesome staff, friendly, fast, and professional! Talked to them about the best tires for my car.

Towed my 84 Toyota 4-Runner to Mike's University Chevron - Starter problems. They got to fixing it that day. The technician called me that evening, let me know that it was a fairly simple fix, and the Runner was good to go. Immediate, Professional and Super Friendly Service at Mike's. Thanks guys. Oh, the 4-Runner is still starting right up.

I heard the University Chevron's Excellent Reputation for years. But always try to go to auto shop with friends I know first. Until my 2004 Honda Element had a strange problem - driver hours or go up hill. The car slowdown significantly. End up I went to 3 different shops and even got breaker pad and transmission replaced. These costed me thousands dollars. But the car is still have same problem. So I went to University Chevron. The mechanics over there only took 30 minutes got the correct diagnosis - Master Breaker Cylinder is bad. They order the parts and second day I had my lovely Element works normal again. I thought this will cost me a lot. Supposedly, it costs much less than I expected. Since then, I had all my 3 cars serviced at University Chevron. I have been with Chevron for near 3 years now. I am very happy with their service. Another thing made me surprised is the Owner Mike or Troy frequently gave customer a ride. Because they want to hear how customer response to their services. Most customers did not know they are the owners, so they talked straightly. Any owner care about customers so much will definitely do excellent job all the time. I have no question for that. The third things I want to point out is most customer can find coupon, award on web or their shop. Help customer cut cost is fun for them. Last, the management is very modern. Once your car being serviced there. They will keep track your car and let you know when is next service. They will send email to notice you. But to go or not is up to you. No pressure at all. Believe what I said or not, gave them a try. You will notice the difference soon.

I recently had University Chevron perform an oil change and diagnose front suspension issues on my car. I was very pleased that they were able to diagnose and replace my front struts on the same day they performed my oil change. I was impressed with the prompt and professional service I received, and my car handles like new again! Thank you Troy and crew.