Auto Repair In Fairbanks

Brought my Jeep Wrangler in October 16th to repair a blown head gasket. The initial quote I received was that it would be started within a week. The next day I received a call stating that it would be more like 2-3 weeks before it was finished. Any update I received was because I made a phone call to find out the status. The rep never called me first. After about 5 weeks I gave my rep a call and he said it still had not been started but they "think" it would be started this week or next. There was never any reassuring information. I decided to pick up my vehicle on November 20th and bring it to another shop who started it that week and told me it would be done next week. There was zero communication unless I initiated it on the status of my vehicle. There seemed to be a lack of motivation to work on my vehicle even though I agreed to pay over $3000. I lost trust in University Chevron.

Fast service and nice people.

A big thank you to Billy Delany for keeping me in formed about the process of my car repair!

Good people to do business with.

Great people! Great work. Thank you!

I greatly appreciate the high level of professionalism and honesty that this team has offered me over the years. They’ve always given me up-front feedback, even if it meant they were gonna miss a few bucks out of my pocket. But that honesty is what has made me a loyal customer, and the reason I encourage anyone with a vehicle issue to check them out first. Thank you guys, keep up the amazing work!

Amazing service. On a very busy day they were able to squeeze me in for a headlight repair. So thankful in these dark winter nights

Always very kind and helpful to ensure that I get the best service for my car!

Always very straight forward and honest.

Great service, as always.