My brand new alternator was failing, smoking today and my battery light is on. Robert worked really hard on the phone with NAPA (since my regular shop is closed today) to see if they would honor the warranty. Since my regulars hop is within 50 miles, even though they are closed, NAPA said no. He was on the phone about half an hour. So I’ll have it towed to my regular shop but I really appreciate the time it took to help me. Thank you!